Capgemini Senior Programmer/Developer - Siebel Administrator in Bloomfield, New Jersey

Regular production support and other supporting environments.

Working on incident/change management on HPSM.

Application Administration, Server Administration, Server Configuration, user Administration, Administration Communication, Administration remote.

Environment Setup for developers, Tools and VSS integration.

Troubleshooting issues, Log analysis, providing resolution

Siebel Crash handling and analysis

Support for remote users, DB Extract, Synchronization issues.

Services and Component restart

Application issues on Open UI and HI Clients.

Multilingual Application Support.

Enabling High Availability and native load balancing for Object Managers.

Application Health check and automation.


Reference data migration using ADM, EIM

Oracle SR handling

Batch job schedules and execution.

CRM Desktop support

Along with the current in-scope activities, following are the new additions:

on-call support after business hours (Serv 1 and serv2 tickets)

Managed Service support for RESCO Mobility

Siebel EMS (Email Marketing Server)

OSES (Oracle Secure Enterprise Search)

BIP (Business Intelligence Publisher)

Loyalty related interfaces with external vendors

DMZ servers, Interfaces hosted on the DMZ servers & internal Siebel servers

New installation & configuration of Siebel servers, Siebel Gateway servers, Siebel Web Servers (SWEAPP), RESCO Mobility servers, Siebel EMS, OSES servers, BIP server and other application servers that are part of the BCS PARTNERS landscape

Installation media download from MOS (My Oracle Support) website or Oracle Software eDelivery website, installer build, etc. that are required for building a new environment

Activities related to environment readiness and delivery like migration of custom ‘js’ files, scripts and other miscellaneous activities that will be required to migrate an environment to a new host server.

Upgrade and post-upgrade support for Siebel CRM, RESCO Mobility, Siebel EMS, OSES, BIP and other applications that are part of the BCS PARTNERS landscape

Patching of Siebel CRM, RESCO Mobility, Siebel EMS, OSES, BIP and other applications that are part of the BCS PARTNERS landscape

Work with other IT and business teams like DBA Team, eBusiness Team, VMware Team, Windows Admin Team, etc. as needed for various support activities.

Basic level database support activities for Oracle DBs & MySQL DB (RESCO) – e.g. Running SQL queries via TOAD to troubleshoot operational issues.

SSL / HTTPS implementations, Server Certificate management & related activities

Enabling monitoring of supported applications (Siebel CRM, OSES, Siebel EMS, BIP, etc.).

Load Balancer related issues

Script automation as required for admin activities or to meet requirements from business or other application support teams.

Siebel Repository migration & related support, Siebel AOM component modelling.

Performance Tuning.

Support for Active Directory authentication (ADSI), LDAP, SSO as it related to the applications in the BCS PARTNERS landscape

Support DB reorg activities.

Integration issues with 3rd party vendors & interfaces

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementing software systems. Experienced programmers are also responsible for interpreting architecture and design, code reviews, mentoring, guiding and monitoring programmers, ensuring adherence to programming and documentation policies, software development, testing and release.

Required Skills and Experience:

You assign, coordinate, and review work and activities of programming personnel. Collaborate with computer manufacturers and other users to develop new programming methods. Supervise, train, mentor junior level programmers in programming and program coding. Represent team in project meetings. Work with business and functional analysts, and software & solution architects in ensuring that programs and systems function as intended Supervise, mentor and manage large teams of programmers in one or more projects. Represent project teams in project/program meetings or in meetings with sponsor.

• Qualifications: 6-12 years experience, Bachelor’s Degree.

• Must have experience in Software Engineering Techniques, Software Engineering Architecture, Software Engineering Lifecycle and Data Management.

• Should be proficient in Business Analysis, Business Knowledge, Software Engineering Leadership, Architecture Knowledge and Technical Solution Design.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

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About Capgemini

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion (about $14.4 billion USD at 2017 average rate).

Visit us at . People matter, results count.

Job: Developer

Organization: NA AS

Title: Senior Programmer/Developer - Siebel Administrator

Location: NJ-Bloomfield

Requisition ID: 037249